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Service Cases

Urgent Dental Appointment Support

A patient from the UK had been suffering from tooth pain for several weeks, but local appointment availability was limited and the waiting time was too long for their condition. After reviewing travel options, the patient used China’s visa-free entry policy for UK ordinary passport holders and traveled to China for faster hospital access. MedigoChina helped coordinate the hospital appointment process, and the patient successfully received dental treatment, including tooth extraction, at a selected hospital in China.China’s current visa-free policy allows ordinary passport holders from the UK to enter China for up to 30 days for purposes including tourism and family/friend visits, valid until December 31, 2026.

Health Checkup Booking for a U.S. Patient

A patient from the United States wanted a more efficient way to complete a comprehensive health checkup while traveling in China. In the U.S., executive physical exams and comprehensive preventive checkups can often cost several thousand dollars depending on the provider, location, and test scope. MedigoChina helped the patient arrange a health checkup appointment at a selected hospital or medical center in China, making the process easier to understand before arrival.Public U.S. market references show executive physicals commonly range from around $2,000 to $10,000+, depending on testing depth and service level.

Hospital Document Retrieval Support

A former patient needed medical records, test reports, invoices, and diagnosis-related documents from a hospital they had previously visited in China. Because hospitals may require accurate patient information and a signed authorization form before releasing records, MedigoChina helped guide the document retrieval process and assisted with collecting hospital-related documents where possible. The patient’s personal and medical information was handled confidentially throughout the request.