Patient Support Services

Hospital consultation fees, examinations, medications, treatments, transportation expenses, and other hospital-related costs are the responsibility of the patient and must be paid directly to the hospital or medical provider.

No. Unused service time is non-refundable once the scheduled assistance period has started, including situations where appointments finish earlier than expected or the patient chooses to end the service early. 

Drug discovery and drug development are complex and expensive endeavors undertaken by pharmaceutical companies, academic scientists, and governments. As a result of this complex path from discovery to commercialization, partnering has become a standard practice for advancing drug candidates through development pipelines. Governments generally regulate what drugs can be marketed, how drugs are marketed, and in some jurisdictions,

Additional support time may be available depending on staff availability. If extended assistance is required, patients may be asked to purchase an additional time add-on through a separate payment link before the extended service begins.